Insights · Working methods
Decisions before systems.
Define where the data goes, who may act and what counts as working. These guides turn those questions into things your team can inspect: matrices, scorecards and a readiness checklist.
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Accepting a Business AI System: Tests to Agree Before You Build
A buyer’s acceptance method for agents, knowledge systems and private AI, with printable scorecards and a fictional support-knowledge example.
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Human Approval for AI Agents: An Authority Model
Define who may act, what approvers need to see, how timeouts stop execution, and the audit evidence needed to review or recover an agent action.
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Local, Private Cloud or Hosted AI? How to Choose
Compare five AI deployment options by data handling, model quality, operating burden and exit path, with a decision tree and a synthetic cost method.
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RAG Readiness: A Scored Checklist for Business Knowledge
Score your sources, permissions, content quality, questions and operations, with evidence examples and a checklist that also works without JavaScript.
What to include
Include the decision, the systems involved and the constraints your team needs to resolve.